Page 19 - AVN Intimate Summer 2018

websites and everything in between.
The ECN team proudly points to some of
these clients, including Rick and Rebecca,
owners of the Spice of Life retail store in
Florida. “We have been sourcing from East
Coast News for about five years,” the couple
explained. “Working with a market leader like
ECN affords us the ability to one-stop-shop.
We don’t have to waste time going through
different websites to find the products our
customers want because of East Coast News’
inventory offering. We can order online, get an
order confirmation with high order fill rate and
on-time deliveries. We have been pleased with
the partnership attitude their team brings to us.
We have started working with their marketing
team to add new products and displays in
the store with fabulous results. In short, East
Coast News offers us full support unlike any
other distributor we have worked with. Their
experience and support has helped us grow
our business.”
“Our success always
comes back to
listening and integrating
the needs of our
customers. When we can
solve their problems
before they have them,
we know we are on the
right track.”
—Lynda Mort, VP, East Coast News
Martin Webster of Pandora’s Boxxx shared
his own testimonial: “After doing business
with ECN/IVD for the past 15 years, I can
say without reservation that it has been a
pleasure. Any issues that have arisen were
quickly and efficiently resolved. From minor
pain-in-ass questions that we may have had
to major rollouts of new product lines, we’ve
always known that ECN has been beside us
and willing to support us in whatever ways we
needed. We aren’t the most advanced operation
in existence, and still operate in the dark ages
in a lot of ways, but ECN works with our
quirks and when possible offers suggestions
to modernize. Our relationship feels more
like a partnership at times. The knowledge of
our specific stores and operations allows for
focused and valuable suggestions from our
sales representative, which eliminates a lot of
the ‘noise’ associated with all of the new shiny
products rolled out every year. I’m looking
forward to our continued relationship moving
forward and into the future.”
The company offers everything its clients
might need: drop shipping, in-store event
support, a manufacturer resource management
portal, and countless educational tools. In
the last year, ECN has begun focusing on
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